Equipment & Merchandise
- Custom-fitted clubs and equipment may be returned within 30 days of purchase if unused and in original condition
- Custom-fitted items that have been used or personalized are non-returnable unless defective
- Off-the-shelf merchandise may be returned within 14 days with receipt in original packaging
- All returns require original receipt and are subject to a 15% restocking fee
Services
- Simulator sessions, lessons, and fittings are non-refundable once completed
- Unused lesson packages may be refunded within 30 days of purchase, minus a $25 processing fee
- Simulator time purchased in advance must be used within 6 months of purchase
Simulator Sales & Installation
- Simulator equipment may be returned within 7 days of delivery if unopened and in original condition
- Installation services are non-refundable once completed
- Defective equipment will be exchanged or repaired under manufacturer warranty
Refund Process
All approved refunds will be processed within 5-7 business days to the original payment method. Store credit may be offered in lieu of cash refunds at our discretion.
For questions about returns or exchanges, please contact us at 515-868-6091.